DeskFor Product Family
DeskFor Product Family
DeskFor is a software product family that automates small and medium-sized enterprises' project, service, quality, human resources, and customer relationship management processes.
- Automates businesses with its user-friendly interface
- Compatible with different requirements both on-premise and in the cloud
What is DeskForCRM?
DeskForCRM that focus on enabling businesses to communicate with their customers in the most effective way in line with their sales and marketing goals provides customer satisfaction by quickly managing marketing activities and all sales processes.
The Needs of Companies of All Sizes
DeskForCRM simplifies all processes by automating them and makes it possible to establish the right communication with the right customer at the right time.
Increasing existing customer loyalty
Reaching potential customers
Communicating with customers correctly
What can you do with DeskForCRM?
Effective Management of Sales and Marketing Processes
DeskForCRM, which offers a holistic perspective by gathering all data and transactions for current and potential customers under the same structure, enables better planning of sales and marketing processes. Thus, the necessary basis is laid for greater customer satisfaction, more new customers, and greater profitability.
Information from all stakeholders, such as customers and suppliers can be easily defined and grouped on DeskForCRM. Because of the institutional memory that was made, the next time proposals are made, they can be carried out more efficiently.
Time Savings with Customer Segmentation
All customer-related data, correspondence, phone records, meetings, and complaints are collected on DeskForCRM, resulting in effective customer management. Since all information is classified according to the needs of the customer, it is ensured that especially the sales and marketing personnel are prepared in advance for the meetings with the customer.
All Tenders and Opportunities on One Screen
In DeskForCRM, it enables users to follow up sales opportunities, projects, and tenders, together with all their past processes, from a single screen. In this way, it is possible to take safer steps by seeing the issues such as when, what transactions were made by whom, what was discussed, which offers were made, and related documents regarding the opportunities.
In DeskForCRM, it is possible to assign tasks to other units in the proposal process. Cost calculations can be made for the resources used by other units in the bidding process. More than one alternative can be created. Errors are kept to a minimum by the proposal approval processes, which can be set up in different ways depending on what is needed.
Integration with DeskFor Product Family
Integrations with DeskForHR and DeskForPM make sure that the opportunity comes back to the project and that all processes are managed until the project ends.
Features of DeskForCRM
Cloud and On-Premise Solution