Forte excellence is supplied in every region of Turkey for brand-independent field services. Institutions receive services that meet international standards.
Forte fully responds to all the needs of institutions in this field by providing brand-independent installation and integration services with it's field support services, which it provides through it's 7 contracted offices throughout Turkey, which have the TSE Service Sufficiency Certificate.
Forte prioritizes its customer-oriented structure with the field services it provides, as evidenced by it's ISO 20000 certification.
The goal of Forte, which has set international standards in service management, is to always provide the greatest level of service quality. It's operations are constantly strengthened by it's status as a fully equipped and dependable business partner in all of the field services it provides to the institutions it serves.
In accordance with ISO20000 standards, FORTE ensures that the conditions defined in the Service Level Agreements (SLAs) are fully met.
Forte which keeps service quality and costs under control by keeping records of all stages, starting with the validity of the agreement and continuing until it's continuity, offers an advanced structure. Thanks to advanced control and auditing tools, all factors that may put the service level conditions at risk are determined in advance, and thanks to the early warning system, measures can be taken quickly, and the process can be reported.
Institutions that prefer Forte solutions receive service with the same high quality all over Turkey.
In addition to delivering the technologies it has developed all over Turkey, it also offers a complete range of maintenance and support services in the field.